Delivery Policy

 

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.

 

The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. For orders shipped outside of the Republic of the Philippines, you are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties.

 

If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

 

Payments

 

The store at www.eairth.ph accepts multiple payment methods and the applicable details vary on the payment method you've selected. In all instances, we take great care in securing your financial information and do not pass it on to third parties unless necessary to complete your transaction.

 

Upon placing your order, you will receive an e-mail notification confirming that we've received your order.

 

Please note that when paying through Paypal, credit or debit card, you will be forwarded to the website of Paypal Inc. for fast and secure payment processing. As this happens entirely outside of our website, www.eairth.ph has no control over whether your payment is approved or declined. In case you are experiencing problems paying through the aforementioned methods, please contact paypal customer service.

 

You will be instantly notified when your credit/debit card or paypal payment has been sent to us and we will begin processing your shipment immediately. If paying by direct deposit, we will first confirm the receipt of funds and notify you as soon as they've arrived prior to processing your order. Please note that this generally takes 1-2 banking days.